Our extraordinary service sets us apart from big box retail stores in that we provide a single source for the entire process of installation, extensive education on how to use the system to its full potential, and generous followup (See Customer Reviews). We are very responsive to any post-installation problems. Few if any other companies offer this breadth of service – customer satisfaction reins paramount. Pro Sound and Vision is licensed, bonded, and insured. Geoff Steere (see Customer Reviews) sums it up this way: “I find that Pro Sound and Vision sets a gold standard of custom service, characterized by knowledge, skill, pride in craft, and integrity.”Brian Hadfield (see Customer Reviews) says “The type of customer service that George provided is rare in any industry, but in my experience is almost non-existent in the audio/video industry.” References with phone numbers are available. Does your system have a problem? Do you have too many remotes? We TROUBLESHOOT existing systems and can install a single universal remote to replace your collections of remote controls.